Troubleshooting
Burrs or a ragged groove
Usually a worn blade or the wrong angle for the substrate. Check blade wear marks and confirm the cutter angle against the drawing. For aluminium, verify the blade is carbide or PCD, not a steel body.
Answers to the questions we are asked most often, and what to do when a machine stops.
Four things cause most V-CUT problems. Checking them takes five minutes and saves a service visit.
Usually a worn blade or the wrong angle for the substrate. Check blade wear marks and confirm the cutter angle against the drawing. For aluminium, verify the blade is carbide or PCD, not a steel body.
On sideway machines, check the edge guide for chips or wear. On PIN machines, check pin condition and that the tooling plate is seated. A 0.05 mm drift is nearly always mechanical, not software.
Vacuum cups worn, or dust extraction below 40 m³/min letting chips recirculate. Check the filter and confirm the extraction flow at the port.
Air pressure below 5.5 kg/cm², or phase/voltage mismatch. The controller shows a fault code; note it and send it to us with a photo of the cabinet display.
When you contact us, have the model, the fault code if any, and a short video of the machine running. It cuts diagnosis time in half.
Send the model, the fault code and a video. We will diagnose remotely and, if a part is needed, confirm stock and price.