SHENGHAIV-CUT Machinery
Home/Service

Service, spares and commissioning

A V-CUT machine is a 2 to 3 tonne investment that has to run for a decade. Here is exactly what happens after you place an order.

Process

From enquiryto production.

01

Send your panel details

Board size, thickness, V-groove layout and target throughput. A drawing or Gerber is ideal, but a description works.

02

We specify the machine

Model, blade count, turning requirement and whether pin positioning is needed. You get a written recommendation with the reasoning, not just a price.

03

Quote and drawing approval

For custom builds a general-arrangement drawing is issued for sign-off before production starts.

04

Build, test and ship

Machines are run and inspected before packing. Photographs and a test record are sent before dispatch.

05

Commissioning and training

Remote commissioning and operator training included. On-site support available in China and through regional partners.

06

Spares and consumables

Common blade sizes held in stock. Wear parts dispatched same week where available.

Warranty. 12 months on main components. Blades, belts and seals are wear parts and are excluded, as is damage caused by incorrect air supply, voltage or operator bypassing of safety interlocks.

Where we support

Direct factory contact —and regional partners.

Head office and factory in Dongguan. Overseas installations are commissioned remotely by video with a local technician, or on site by arrangement.

China, head office

Dongguan, Guangdong
T +86 769 8515 0312

China, south

Shenzhen / Huizhou / Zhuhai
T +86 186 8864 2351

Asia-Pacific

Southeast Asia, Korea, Taiwan
T On request

Europe / Americas

Distributor and remote support
T On request

Machine down and need a part?

Send the model and a photo of the part. We will confirm availability and price the same working day where possible.

Request a quote +86 769 8515 0312